Organizational Culture and Quality
In the 1980's, the issue of quality became so critical that an entire philosophy of management--known as total quality management, or "TQM,"--evolved. It was based on the notion that, ultimately, corporate success rests on quality. The impact of thi...
Employee Training
Companies that are engaged in highly competitive industries, such as automobile and technology firms, are particularly aware of the dividends that can be gained from effective employee training programs.
Positive Motivation: Hawthorne Experiments and B.F. Skinner, The
Experiments on the effects of lighting at the Hawthorne Division of the Western Electric Company in Chicago in the 1920's led to startling and unexpected results concerning motivation. Researchers found that workers can be motivated by being cared a...
Best Laid Plans...: Economic Vitality
Despite their intentions, almost nothing works out as Jefferson and his followers planned. During their years in power, the young republic develops in ways they could not have envisioned. The most striking aspect of American society in these early d...