Human Resources Case Study: Four Seasons Hotel
As anyone connected with the Four Seasons Hotel operation will attest, there is nothing casual about the Four Seasons' employment process. It is thorough and in-depth. The goal is to find employees who not only have the technical skills to do the jo...
Subject: worker
Transcript: BELIEVE MY FOOD AND BEVERAGE-- MY FORMER FOOD AND BEVERAGE DIRECTOR WILL SAY THAT LAWRENCE IS A VERY ORGANIZED SPORTS WORKER. HE'S VERY DEPENDABLE AND
Human Resources and Planning
The notion that an organization's human resources are vital assets that should be included in each aspect of strategic planning sounds logical and obvious. But, in reality, the idea of integrating human resources into the fabric of strategic plannin...
Subject: worker
Transcript: MANAGEMENT REALIZED THAT IT NEEDED SOMEBODY TO RELATE TO THE UNION, TO THE WORKER, AT A LEVEL OTHER THAN JUST RECORDKEEPING. NOT TOO LONG AFTER THAT, OF COURSE
Impact of Government Policy and Social Issues on Productivity
Because productivity tends to be a national issue, there's an ongoing debate about what role government should play. Clearly, government policies in areas such as interest rates, taxation, capital investment and tariffs have a major impact on produc...
Subject: worker
Transcript: WORKERS MAY BE REQUIRED TO TAKE ACTIONS THAT WOULD CUT THE POLLUTION. SO YOU'VE GOT MORE LABOR INPUT. YOU MAY ALSO HAVE TO INVEST IN CAPITAL EQUIPMENT THAT
Human Resources and the Law
Once the recruitment and hiring process begins, a whole host of laws and regulations comes into play. The most visible of these are mandates related to equal employment opportunities for minorities and those with disabilities.
Subject: worker
Transcript: BY THE SIZE OF THE ORGANIZATION. REGULATORY STATUTES DESIGNED TO PROTECT WORKERS ARE ADMINISTERED EVENLY ACROSS THE BOARD. AND IN SOME INSTANCES, THEY
Human Resources: Morale and Motivation
influential scientific management theory of Frederick Winslow Taylor, for example, regarded workers as tools.
Subject: worker
Transcript: NARRATOR: THE MOST RINGING INDICTMENT OF BUSINESSES TREATMENT OF WORKERS CAME FROM 19TH CENTURY GERMAN PHILOSOPHER KARL MARX. IN MARX'S VIEW
Impact of Management on Productivity
Managerial practices exert a major influence on productivity. Managers who listen well and encourage employees to take ownership of their work and contribute their ideas often see employee productivity increase.
Subject: worker
Transcript: NARRATOR: MANAGERIAL PRACTICES AND WORKER EFFECTIVENESS EXERT A MAJOR INFLUENCE ON PRODUCTIVITY. ANY ORGANIZATION WILL BENEFIT, FOR INSTANCE, FROM
Increasing Productivity
One way to increase productivity is by improving technology. Another is through long-term investment. Research and development, capital improvements, and workforce training can all be extremely expensive and may not pay off for years. But they do ge...
Subject: worker
Transcript: GLOBAL COMPETITION. A NEWLY INDUSTRIALIZED A COUNTRY CAN OPERATE A STEEL MILL OR AN AUTOMOBILE FACTORY OR A TEXTILE MILL AND ITS WORKERS ARE PAID A
Individual and the Organization Case Study, The: Four Seasons Hotel, The
Making sure values are aligned is important for both organizations and prospective employees. The success of The Four Seasons Hotels depends in part on the service they provide to guests. With that in mind, hotel managers look for potential employee...
Subject: workers
Increasing Operational Efficiency
Whether they manufacture a physical product or provide a service, all companies have similar needs for efficiency in operations. This applies to scheduling, inventory, organizing employees, quality and productivity. More and more companies are using...
Subject: worker
Different Leadership Styles
Different leadership styles are effective in different situations. Often, an effective leader is someone who has a vision that seems to bring everything into focus, and is able to inspire other people to action.
Subject: worker