Elements of Leadership
Of all the factors that can bring an organization to life and turn an assemblage of individuals into a dynamic team, leadership has to be near the top of the list. But what exactly is leadership? Is it just some vague quality that emanates from with...
Quality Control Revolution, The
In recent decades, the concept of control, especially quality control, has been undergoing a revolution of sorts. To some extent this has been driven by innovative organizational and management techniques first utilized within Japanese industry. In ...
Productivity and Quality
At one time in industrial America, quality and productivity were considered almost mutually exclusive. Today that is not the case, thanks in part to very different attitudes about the role of workers. American managers today are much less likely to ...
Ratios
Ratios express the relationship between two numbers and can be used in two ways: to compare the past and present performance of the company itself, and to compare the company's performance with that of its competitors. Ratio analysis is an especiall...
Non-Verbal Communication
Communication is sometimes thought of as being either oral or written. But non-verbal communication, commonly known as body language, may at times be more significant than either of these. As a result, sensitivity to non-verbal communication is one ...
Need for Financial Controls, The
An organization cannot survive without proper management of its financial resources, and these resources must be continually monitored and controlled.
Communication Tools and Techniques
There is a vast array of diverse communication tools and techniques available. The decision about which to use in a given instance depends on several factors, including the nature of the information to be transmitted, the size of the organization, a...
Conflict Resolution Strategies
An increasing number of organizations are setting up formal systems to enable people to bring their conflicts into the open and to prevent tension from building beneath the surface. An open and direct approach which encourages communication between ...
Communicating Organizational Goals and Values
The ability of management to instill common goals and values depends, to a great extent, on its ability to communicate effectively with employees. Without thorough and effective communication of organizational goals and values, it's difficult for em...
Overcoming Communication Problems
In some cases, there are communication problems that arise due to an organizational structure that limits the free exchange of information. Communication problems can also result when employees are subjected to a steady stream of criticism from sup...