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Pushing Decision Making Down Through An Organization
02:18

Pushing Decision Making Down Through An Organization

There are several reasons for pushing decision making down through an organization. Often those at lower levels have more knowledge about the customer or product. Putting more decisions into the hands of lower level employees can also boost morale a...

Rational Decision Making
01:54

Rational Decision Making

Decisions shape the destiny of organizations. Sound decision making--the ability to make a rational choice among alternatives--is one of the most critical managerial skills.

Non-Verbal Communication
01:48

Non-Verbal Communication

Communication is sometimes thought of as being either oral or written. But non-verbal communication, commonly known as body language, may at times be more significant than either of these. As a result, sensitivity to non-verbal communication is one ...

Occupational Safety and Health Administration, The
01:25

Occupational Safety and Health Administration, The

This clip examines the Occupational Safety and Health Administration (OSHA). The clip notes that this is the government agency that regulates safety in the workplace, including the design and layout of the physical plant, as well as specific types o...

Need for Financial Controls, The
02:08

Need for Financial Controls, The

An organization cannot survive without proper management of its financial resources, and these resources must be continually monitored and controlled.

Non-Quantitative Decision Making
02:04

Non-Quantitative Decision Making

In conditions of uncertainty, where there are no clear probabilities, managers may make decisions by drawing on experience, judgment or intuition, factors which are sometimes referred to as non-quantitative.

Need for Strategic Planning, The
01:11

Need for Strategic Planning, The

Because the level of economic competition has significantly increased in recent years, the need for effective strategic planning has likewise intensified. The essence of strategic planning for any organization is determining where it wants to be at ...

Communication Tools and Techniques
05:27

Communication Tools and Techniques

There is a vast array of diverse communication tools and techniques available. The decision about which to use in a given instance depends on several factors, including the nature of the information to be transmitted, the size of the organization, a...

Conflict Resolution Strategies
03:49

Conflict Resolution Strategies

An increasing number of organizations are setting up formal systems to enable people to bring their conflicts into the open and to prevent tension from building beneath the surface. An open and direct approach which encourages communication between ...

Communicating Organizational Goals and Values
00:50

Communicating Organizational Goals and Values

The ability of management to instill common goals and values depends, to a great extent, on its ability to communicate effectively with employees. Without thorough and effective communication of organizational goals and values, it's difficult for em...