The origins of the Total Quality Management philosophy can be traced back more than half a century to the work of W. Edwards Deming. In working with Japanese engineers and scientists to rebuild Japan's industrial capacity following World War Two, De...
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-in-time" production in 1990. In addition, Convair installed an automated warehouse system and began training workers to look for ways they could improve operational
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Transcript: SUGGESTIONS FROM INDIVIDUAL WORKERS. YOU NEED TO LAY IT OUT INTO A FLOW SO YOU UNDERSTAND THE RAMIFICATIONS OF WHAT'S GOING ON, AND SEEING WHETHER YOU CAN
To operate more efficiently in the increasingly competitive world of health care, Mercy Hospital and Medical Center instituted a massive organizational re-design called Care 2000. In Mercy's former design, the simplest tasks were parceled out to a m...
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Like Hospitals everywhere, Mercy Hospital and Medical Center has had to deal with drastic changes in a business environment that has become increasingly competitive.
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In the 1980's, the issue of quality became so critical that an entire philosophy of management--known as total quality management, or "TQM,"--evolved. It was based on the notion that, ultimately, corporate success rests on quality. The impact of thi...
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To implement its diversification strategy, Fluor Daniel adopted a highly flexible, diversified network organizational design that aligned separate business units with a wide variety of engineering and construction markets.
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A company's culture is much like the culture of a society. It is the sum total of that organization's behaviors, beliefs, and values. One outgrowth of a firm's culture is the environment or "climate" that exists within the organization. Along with w...
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Organizing, as the word suggests, is the phase of management that defines the structure of an organization. It lays out a set of parts and coordinates efforts to achieve goals developed in the planning phase. In practice, however, many organizations...
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During the 1960's and 70's, Japanese auto companies developed a new approach to managing their workers. They placed the workers on teams and gave
Subject: worker
Transcript: DEMORALIZATION OF WORKERS. DURING THE 1960S AND 70S, JAPANESE AUTO COMPANIES DEVELOPED A NEW APPROACH. THEY PLACED WORKERS ON TEAMS AND GAVE THEM THE AUTONOMY TO
Companies like Solectron (which has been acquired by another company) often utilize a number of systems, including teamwork and frequent meetings between managers and employees, to encourage employees to contribute their best ideas. The goal is to f...
Subject: worker