Communication Tools and Techniques
There is a vast array of diverse communication tools and techniques available. The decision about which to use in a given instance depends on several factors, including the nature of the information to be transmitted, the size of the organization, a...
Conflict Resolution Strategies
An increasing number of organizations are setting up formal systems to enable people to bring their conflicts into the open and to prevent tension from building beneath the surface. An open and direct approach which encourages communication between ...
Communicating Organizational Goals and Values
The ability of management to instill common goals and values depends, to a great extent, on its ability to communicate effectively with employees. Without thorough and effective communication of organizational goals and values, it's difficult for em...
Choosing A Specific Site
This clip explores some of the factors that go into the decision about where to locate a business once the region and city have been chosen. Depending on the type of business, factors to consider include: the physical attributes of the space, access...
Characteristics of the Entrepreneur
This clip explores the personal characteristics of the "typical" entrepreneur, as well as the challenges and opportunities that come with operating a small business.
Selecting the Right Location: Region and City
This clip looks at some of the options for where to locate a business. The initial decision involves what region and then what city in which to locate. Some of the factors that go into the decision include location of customers, competition and supp...
Seasonal Demand
This clip notes that one of the more challenging aspect of managing working capital is seasonal demand.
Overcoming Communication Problems
In some cases, there are communication problems that arise due to an organizational structure that limits the free exchange of information. Communication problems can also result when employees are subjected to a steady stream of criticism from sup...
Performance Appraisals
A very important, yet often neglected aspect of managerial responsibility is performance appraisal. Simply stated, appraisals measure how well an employee is accomplishing assigned tasks. They also provide a means for communication between managers ...
Peak Performance
The importance of orientation and training of new salespersons, and the responsibility of the sales manager to keep sales force motivated are explained.