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Conflict and Change Case Study: Mercy Hospital and Medical Center
08:35

Conflict and Change Case Study: Mercy Hospital and Medical Center

Employees at most hospitals deal with conflict either by suffering in silence and allowing the conflict to fester, or complaining to superiors and expecting them to solve the problem. Mercy Hospital and Medical Center has instituted a system called ...
Subject: worker

Controlling Case Study: Santa Anita Racetrack
05:16

Controlling Case Study: Santa Anita Racetrack

The enormous amount of money that passes through the Santa Anita racetrack each day makes an effective controlling system extremely important. The flow of money is in large part tied to wagering, but there are other aspects of the racetrack operatio...
Subject: worker

Conflict That's Positive
02:57

Conflict That's Positive

For companies that are aggressively pursuing opportunities in changing markets, conflict over different ideas can be a tremendous asset. While it would be absurd to argue that all or even most conflict is good, some forms of conflict, particularly t...
Subject: worker

Creating a Positive Communications Climate
02:28

Creating a Positive Communications Climate

The importance of creating a communication climate based on openness, honesty and trust may seem obvious, but it is frequently overlooked.
Subject: worker

Creating a Positive and Productive Work Environment
02:16

Creating a Positive and Productive Work Environment

Virgin Airlines and Patagonia are two examples of companies whose leaders recognize the importance of creating a positive and productive work environment. At Virgin Airlines, founder Richard Branson emphasizes the tremendous value of the company's h...
Subject: worker

Positive Motivation: Hawthorne Experiments and B.F. Skinner, The
04:17

Positive Motivation: Hawthorne Experiments and B.F. Skinner, The

unexpected results concerning motivation. Researchers found that workers can be motivated by being cared about and appreciated, with a net result of increased
Subject: worker
Transcript: COGS CALLED WORKERS. THE INTERESTING THING WAS THAT NO MATTER HOW THEY CHANGED THE LIGHTING, THE PRODUCTIVITY WENT UP. THEY MADE IT BRIGHTER AND BRIGHTER

Improving New Employee Orientation
01:34

Improving New Employee Orientation

Ideally, employee orientation not only provides a profile of what the company and its policies are all about, but a blueprint of expectations for new employees, as well as an indication of their importance to the organization.
Subject: worker

Income Statements
00:56

Income Statements

Along with balance sheets, income statements are an integral part of financial analysis, which is a means of determining the financial condition of an organization.
Subject: worker

Compensation, Performance and Commitment
02:59

Compensation, Performance and Commitment

The changing nature of the workforce and the competitive business environment both influence the kinds of compensation plans companies offer their employees. Whatever compensation approach is used, the pay and benefits package generally reflects bot...
Subject: worker

Management Revolution, The
04:36

Management Revolution, The

While the five management functions continue to be as important as ever, sweeping changes in the business environment threaten many of the basic assumptions and practices that have characterized management over the years.
Subject: worker