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Peak Performance
28:40

Peak Performance

The importance of orientation and training of new salespersons, and the responsibility of the sales manager to keep sales force motivated are explained.

Setting the Pace
28:40

Setting the Pace

We set forth the responsibilities of sales managers and the things they need to do for success.

First Impressions
28:40

First Impressions

The image that a salesperson projects is an important factor in determining how the customer "feels" about the sales representative. A positive image sets the stage for success while a negative image may result in lost sales and potential failure.

Right Choice, The
28:40

Right Choice, The

We explore various legal and ethical guidelines for salespeople and the rights and wrongs of selling.

Sales Engine, The
28:40

Sales Engine, The

Addresses the ways in which personal selling stimulates economic growth in a market driven economy, and traces its evolution from the early days of the Production Era to present day.