Management is one of the most widely discussed and critical issues in business. This program investigates what a manager actually does, using expert commentary to explain tasks such as planning, leading, organizing, and controlling. The challenges t...
Every workplace, no matter how successful, has to deal with difficult situations. But what are the most effective ways of responding to employee issues? This presenter-led program guides audiences through a range of dramatic scenarios, including int...
Workplaces are fast-paced, challenging, and diverse environments that can create conflict and misunderstanding. Successful resolution of problems among colleagues is a vital aspect of good management. Perfect for managers, staff, and anyone interest...