Managers must be sensitive not only to the needs of those in power, but to colleagues, customers and the general public. In many cases, the interests of these various groups do not coincide, which can lead to ethical dilemmas for the manager. And wh...
If power in the formal organization is about position rather than people, power in the interpersonal networks that comprise what's been called "the informal organization" is all about people and the subtleties of human nature. In some cases, these i...
At Patagonia, which produces high quality, outdoor clothing, the organizational structure originally was based on a steep hierarchy, with up to eight levels between the individual working in production and the CEO. In time, however, that structure w...