Developing Goals, Objectives and Strategies
An organization's mission is the foundation upon which planning relies. After analyzing the future environment that is anticipated, both within and outside the organization, specific goals, objectives and strategies can be developed.
Overcoming Communication Problems
In some cases, there are communication problems that arise due to an organizational structure that limits the free exchange of information. Communication problems can also result when employees are subjected to a steady stream of criticism from sup...
Informal Communications Network, The
The informal communications network plays a powerful role in any organization. Communication of this nature frequently takes place prior to the formal communication process and is often driven by personal relationships.
Influence, Power and Authority
Authority is one form of power. Often called "legitimate" power, authority is a formal part of any organization. It is allocated to individuals according to their position in the organization. Because each individual can only do so much personally, ...
Conflict That's Positive
For companies that are aggressively pursuing opportunities in changing markets, conflict over different ideas can be a tremendous asset. While it would be absurd to argue that all or even most conflict is good, some forms of conflict, particularly t...
Creating a Positive Communications Climate
The importance of creating a communication climate based on openness, honesty and trust may seem obvious, but it is frequently overlooked.