01:59
Impact of Management on Productivity
Managerial practices exert a major influence on productivity. Managers who listen well and encourage employees to take ownership of their work and contribute their ideas often see employee productivity increase.
04:28
Quality Control Revolution, The
In recent decades, the concept of control, especially quality control, has been undergoing a revolution of sorts. To some extent this has been driven by innovative organizational and management techniques first utilized within Japanese industry. In ...