Creating a Helpdesk Where None Exists
As the use of technology in education continues to increase, so does the need to train people to use it effectively. When an institution cannot provide a 24/7 helpdesk to assist students, faculty are often level one support for students, although th...
Soft launching an institutional ePortfolio initiative
This presentation highlights Passaic County Community College's decision-making process approach to piloting online portfolios to support student learning and assessment. It features the college's experiences after 18 months of an e-portfolio initia...
The hybrid tutoring experience: the path to better writers
Presentation Abstract: This presentation is intended for instructors of any discipline who plan to assign writing in a course. Many colleges have a writing center where students can receive tutoring on writing assignments, and some colleges offer wr...