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Strategic Planning
02:30

Strategic Planning

Strategic planning, which often involves looking three to five years into the future, is critical if an organization is to take advantage of opportunities when they arise.

Impact of Government Policy and Social Issues on Productivity
02:23

Impact of Government Policy and Social Issues on Productivity

Because productivity tends to be a national issue, there's an ongoing debate about what role government should play. Clearly, government policies in areas such as interest rates, taxation, capital investment and tariffs have a major impact on produc...

Increasing Operational Efficiency
02:46

Increasing Operational Efficiency

Whether they manufacture a physical product or provide a service, all companies have similar needs for efficiency in operations. This applies to scheduling, inventory, organizing employees, quality and productivity. More and more companies are using...

Divisional Structure
03:11

Divisional Structure

One type of organizational structure, known as divisional structure, tends to encourage decentralization of authority. It can be organized around products, geography or types of customers.

Pushing Decision Making Down Through An Organization
02:18

Pushing Decision Making Down Through An Organization

There are several reasons for pushing decision making down through an organization. Often those at lower levels have more knowledge about the customer or product. Putting more decisions into the hands of lower level employees can also boost morale a...

Need for Strategic Planning, The
01:11

Need for Strategic Planning, The

Because the level of economic competition has significantly increased in recent years, the need for effective strategic planning has likewise intensified. The essence of strategic planning for any organization is determining where it wants to be at ...

Conflict Resolution Strategies
03:49

Conflict Resolution Strategies

An increasing number of organizations are setting up formal systems to enable people to bring their conflicts into the open and to prevent tension from building beneath the surface. An open and direct approach which encourages communication between ...

Origins of Total Quality Management
04:01

Origins of Total Quality Management

The origins of the Total Quality Management philosophy can be traced back more than half a century to the work of W. Edwards Deming. In working with Japanese engineers and scientists to rebuild Japan's industrial capacity following World War Two, De...

Organizational Structure
03:50

Organizational Structure

Organizing, as the word suggests, is the phase of management that defines the structure of an organization. It lays out a set of parts and coordinates efforts to achieve goals developed in the planning phase. In practice, however, many organizations...

Influence, Power and Authority
03:53

Influence, Power and Authority

Authority is one form of power. Often called "legitimate" power, authority is a formal part of any organization. It is allocated to individuals according to their position in the organization. Because each individual can only do so much personally, ...