02:19
In the Driver's Seat: Motivating Workers
Too much emphasis on material rewards produces a kind of jadedness. Many business leaders overestimate the importance of pay. Such nonmaterial rewards as clear feedback, shared authority in decisions related to the work environment and plant operati...
01:37
Emotions: Gender and Emotion
Women tend to be slightly more emotionally expressive and sensitive than men in nonverbal communication. Men are better at regulating their emotions. There is only a narrow range of emotional options considered appropriate for men. Men can express a...