We discuss "closing the sale" as an outcome of a well-planned presentation while providing a number of guidelines for closing.
We set forth the responsibilities of sales managers and the things they need to do for success.
We discuss customer concerns and the need for each salesperson to become familiar with them as they relate to their customers.
We explore various legal and ethical guidelines for salespeople and the rights and wrongs of selling.
Addresses the ways in which personal selling stimulates economic growth in a market driven economy, and traces its evolution from the early days of the Production Era to present day.