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Communication Tools and Techniques
05:27

Communication Tools and Techniques

There is a vast array of diverse communication tools and techniques available. The decision about which to use in a given instance depends on several factors, including the nature of the information to be transmitted, the size of the organization, a...

Decision Making Case Study: CNN
09:59

Decision Making Case Study: CNN

CNN, The Cable News Network, broadcasts around the clock, seven days a week, internationally. CNN executives and other employees must constantly make decisions about what news should go on the air and how it should be gathered and presented.

Decision Making and Delegation Case Study: CNN
07:18

Decision Making and Delegation Case Study: CNN

In order to facilitate the free flow of information, CNN cultivates an open and collegial atmosphere. While the company needs clear lines of authority to make decisions about rapidly breaking news, CNN executives generally try to temper their formal...

Managing Organizational Conflict Case Study: CNN
07:55

Managing Organizational Conflict Case Study: CNN

The ongoing fact of life at CNN is that an enormous amount of news has to be gathered and prepared for broadcast quickly on a daily basis. Conflicts sometimes develop because of the tremendous pressure that can arise in that kind of environment. But...