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Employee Motivation Case Study: Four Seasons Hotel
05:20

Employee Motivation Case Study: Four Seasons Hotel

The Four Seasons chain of luxury hotels has built its reputation above all on providing extraordinary service and personal attention to guests. In order to attract and motivate quality employees who can maintain the hotel's high standards, the Four ...

Human Resources Case Study: Four Seasons Hotel
08:10

Human Resources Case Study: Four Seasons Hotel

As anyone connected with the Four Seasons Hotel operation will attest, there is nothing casual about the Four Seasons' employment process. It is thorough and in-depth. The goal is to find employees who not only have the technical skills to do the jo...

Human Resources and Planning
05:20

Human Resources and Planning

The notion that an organization's human resources are vital assets that should be included in each aspect of strategic planning sounds logical and obvious. But, in reality, the idea of integrating human resources into the fabric of strategic plannin...

Individual and the Organization Case Study, The: Four Seasons Hotel, The
03:43

Individual and the Organization Case Study, The: Four Seasons Hotel, The

Making sure values are aligned is important for both organizations and prospective employees. The success of The Four Seasons Hotels depends in part on the service they provide to guests. With that in mind, hotel managers look for potential employee...

Dealing With Unsatisfactory Job Performance
06:34

Dealing With Unsatisfactory Job Performance

When an employee's job performance is sub-par, it is the manager's responsibility to inform the employee. Ideally, once the problem has been pointed out, the manager and the employee establish objectives for improvement, along with strategies that w...

Compensation, Performance and Commitment
02:59

Compensation, Performance and Commitment

The changing nature of the workforce and the competitive business environment both influence the kinds of compensation plans companies offer their employees. Whatever compensation approach is used, the pay and benefits package generally reflects bot...

Recruitment Options
03:19

Recruitment Options

In searching for a pool of qualified applicants from which to fill a position, companies use a number of different sources, from employment agencies to educational and local community organizations, to their own employee base.

Managerial Challenges
04:02

Managerial Challenges

Regardless of their level within an organization, managers virtually without exception find their jobs to be a uniquely challenging mix of the frustrating and the rewarding. Unlike the popular image of the manager as someone who spends his or her ti...