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Teaching a MOOC: An Insider's View
01:00:51

Teaching a MOOC: An Insider's View

What are the dangers and what are the promises of online teaching? Do the humanities have a future in this massive, digitized learning world? The speaker shares what worked and what did not work, what is incorrigible and what can be adapted in this ...

Optimizing Information Technology Support: Doing More with Less
44:57

Optimizing Information Technology Support: Doing More with Less

In this workshop session we will explore the key factors impacting daily IT operational support, how to assess and quantify these factors and winning strategies to help IT executives and managers go from current state to desired state while IT budge...