Impact of Management on Productivity
Managerial practices exert a major influence on productivity. Managers who listen well and encourage employees to take ownership of their work and contribute their ideas often see employee productivity increase.
Quality Control Revolution, The
In recent decades, the concept of control, especially quality control, has been undergoing a revolution of sorts. To some extent this has been driven by innovative organizational and management techniques first utilized within Japanese industry. In ...
Productivity and Quality
At one time in industrial America, quality and productivity were considered almost mutually exclusive. Today that is not the case, thanks in part to very different attitudes about the role of workers. American managers today are much less likely to ...
Origins of Total Quality Management
The origins of the Total Quality Management philosophy can be traced back more than half a century to the work of W. Edwards Deming. In working with Japanese engineers and scientists to rebuild Japan's industrial capacity following World War Two, De...
Employee Morale and the Auto Industry
During the 1960's and 70's, Japanese auto companies developed a new approach to managing their workers. They placed the workers on teams and gave them significantly more autonomy than ever before. This led to higher morale, which in turn led to bett...