Professional image
The secret to presenting a professional image goes much deeper than external appearances. This video investigates not only the visible factors of proper attire and hygiene, but the issues of attitude, professional self-esteem, familiarity with techn...
Future of English
Day-to-day use of English has impacted local languages everywhere, spawning the growth of variants such as India's Hinglish and Singlish in Singapore. Do these variations undermine language, or do they enrich it? This program examines the emergence ...
A Global Language
With the whole world now interconnected, speaking English is commonly seen as a fast track to a good future. Students in Beijing spend Friday evenings practicing the lingo at “English corners,” and employees of a Bangalore call center work on ne...
Gender and Communication: How Men and Women Communicate Differently
Discussing research findings on communication differences between males and females, this program presents and analyzes vignettes that illustrate the differences among male-male communication interactions, male-female interactions, and female-female...
Telephone Customer Service
We’ve all experienced it—the frustration of dealing with a company or organization over the telephone. Being put on hold or transferred again and again, often without finding an answer or solution, is enough to drive anyone crazy. Now, switch pl...
The Rise of English
How did a language originally spoken in just a small part of the British Isles come to dominate the communication of so many different countries? From its start as a diverse group of Anglo-Saxon dialects and all the way onward to adoption on a globa...
Great Speeches, Volume 26: Zach Wahls, Julia Gillard, Robert Gates, Barack Obama, and John F. Kennedy
This program features five pivotal speeches: Zach Wahls' defense of gay marriage; Julia Gillard's (Australian prime minister) speech on natural disasters; Robert Gates's 2011 Notre Dame commencement address; Barack Obama's "Bin Laden Is Dead" speech...
Great Speeches, Volume 27: John F. Kennedy, Neil Armstrong, Michelle Obama, Marco Rubio, and David McCullough Jr.
This volume features five memorable speeches: John F. Kennedy’s “Man Will Be on the Moon” speech; Neil Armstrong’s speech on the occasion of NASA’s 50th anniversary; Michelle Obama’s “Why I Love Barack” speech; Marco Rubio’s “Our...