Dealing With Unsatisfactory Job Performance
When an employee's job performance is sub-par, it is the manager's responsibility to inform the employee. Ideally, once the problem has been pointed out, the manager and the employee establish objectives for improvement, along with strategies that w...
Power Imperative, The: Running the Show
Bureaucrats are often stereotyped as unaccountable because they are not easy to reach. Accountability, however, is much more subtle. It means being responsible to a number of constituencies beginning with the President and heads of the executive dep...
Emotions: Forgiveness
Forgiving is not condoning, tolerating, minimizing or excusing an act that hurt you. It does not mean that you like or will reconcile with the offender. Forgiveness is holding someone accountable for their negative acts. Unlike holding a grudge, for...