00:50
Communicating Organizational Goals and Values
The ability of management to instill common goals and values depends, to a great extent, on its ability to communicate effectively with employees. Without thorough and effective communication of organizational goals and values, it's difficult for em...
03:01
Small Business Management Case Study: "Merry Maids"
This clip profiles a "Merry Maids" franchise in the home cleaning industry. The owner of the franchise does most of the staffing and controlling herself, although she relies on a Merry Maids software program for help with long-term planning.
03:01
Managing a Small Business
This clip introduces the five major management functions: planning, organizing, staffing, leading, and controlling. It notes that the challenge for small business owners is to avoid what is sometimes called "entrepreneur's disease": the inability to...