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Employee Motivation Case Study: Four Seasons Hotel
05:20

Employee Motivation Case Study: Four Seasons Hotel

The Four Seasons chain of luxury hotels has built its reputation above all on providing extraordinary service and personal attention to guests. In order to attract and motivate quality employees who can maintain the hotel's high standards, the Four ...

Peak Performance
28:40

Peak Performance

The importance of orientation and training of new salespersons, and the responsibility of the sales manager to keep sales force motivated are explained.

Contractual Remedies
28:40

Contractual Remedies

When the obligations set forth in a contract are not met, several courses of action can be taken. This clip examines both the legal remedies, which usually involve money damages and equitable remedies, which usually finds a way to settle without the...

Compensation, Performance and Commitment
02:59

Compensation, Performance and Commitment

The changing nature of the workforce and the competitive business environment both influence the kinds of compensation plans companies offer their employees. Whatever compensation approach is used, the pay and benefits package generally reflects bot...

Business Insurance
28:39

Business Insurance

The need for each business to find a way of protecting itself against loss is the subject of this episode. Why businesses need insurance and different types.

Rewards and Values
05:25

Rewards and Values

Many people settle on a career and choose their first job purely on the basis of money. Later, they may change jobs or careers in a quest for greater fulfillment. In some cases, this fulfillment can result when a balance between work and personal li...