Conflict and Change Case Study: Mercy Hospital and Medical Center  

Employees at most hospitals deal with conflict either by suffering in silence and allowing the conflict to fester, or complaining to superiors and expecting them to solve the problem. Mercy Hospital and Medical Center has instituted a system called ...
Subject: confront
Transcript: GET PEOPLE TO LEARN TO CONFRONT IN A POSITIVE WAY, PROVIDE CONSTRUCTIVE FEEDBACK IN A POSITIVE WAY, CONFRONT ON THE SPOT IN AN APPROPRIATE WAY, WHERE