Feels So Good...Hurts so Bad: Risk Factors Related to Alcohol Abuse
Alcohol is an engrained part of our society. Fifty-two percent of Americans drink, many responsibly without threatening their health or relationships. In Europe, where the use of alcohol is part of the ritual of life it is uncommon to see adults dri...
Are We Social Beings?: Identity and Culture
"Are We Social Beings?" looks at the relationship between personality and culture while contrasting the atomistic and societal views of the self represented by Descartes and Hegel. Using the endangered culture of the Laplanders in Sweden as the basi...
Are Humans Unique?
Philosopher Daniel Dennett talks about ways in which we are similar to other primates, as well as ways in which we are different. One major difference is that our brains are capable of performing operations that result in language and culture, which...
Organizational Culture Case Study: Patagonia
Patagonia is a manufacturer of outdoor clothing. While the climate at some firms evolves without much thought or conscious planning, Patagonia's climate has been carefully molded to help employees realize their potential. The hope, of course, is tha...
History and Science
Professor of American studies and history Matthew Frye Jacobson says that questions are always rooted in their historical moment. "There are interests in certain kinds of knowledge over other kinds of knowledge...and in posing certain question and n...
One World
The impact of international business and the economic interdependency of nations on sales and selling is subject of this episode.
Non-Verbal Communication
Communication is sometimes thought of as being either oral or written. But non-verbal communication, commonly known as body language, may at times be more significant than either of these. As a result, sensitivity to non-verbal communication is one ...
Origins of Total Quality Management
The origins of the Total Quality Management philosophy can be traced back more than half a century to the work of W. Edwards Deming. In working with Japanese engineers and scientists to rebuild Japan's industrial capacity following World War Two, De...
Organizational Culture and Quality
In the 1980's, the issue of quality became so critical that an entire philosophy of management--known as total quality management, or "TQM,"--evolved. It was based on the notion that, ultimately, corporate success rests on quality. The impact of thi...
Organizational Culture: Manager's Role, The
A company's culture is much like the culture of a society. It is the sum total of that organization's behaviors, beliefs, and values. One outgrowth of a firm's culture is the environment or "climate" that exists within the organization. Along with w...