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Expert Systems
01:00

Expert Systems

Expert systems are designed not just to support decision making, but to suggest actual decisions.

Pushing Decision Making Down Through An Organization
02:18

Pushing Decision Making Down Through An Organization

There are several reasons for pushing decision making down through an organization. Often those at lower levels have more knowledge about the customer or product. Putting more decisions into the hands of lower level employees can also boost morale a...

Rational Decision Making
01:54

Rational Decision Making

Decisions shape the destiny of organizations. Sound decision making--the ability to make a rational choice among alternatives--is one of the most critical managerial skills.

Non-Quantitative Decision Making
02:04

Non-Quantitative Decision Making

In conditions of uncertainty, where there are no clear probabilities, managers may make decisions by drawing on experience, judgment or intuition, factors which are sometimes referred to as non-quantitative.

Decision Making Case Study: CNN
09:59

Decision Making Case Study: CNN

CNN, The Cable News Network, broadcasts around the clock, seven days a week, internationally. CNN executives and other employees must constantly make decisions about what news should go on the air and how it should be gathered and presented.

Decision Making and Delegation Case Study: CNN
07:18

Decision Making and Delegation Case Study: CNN

In order to facilitate the free flow of information, CNN cultivates an open and collegial atmosphere. While the company needs clear lines of authority to make decisions about rapidly breaking news, CNN executives generally try to temper their formal...

Decision Making
05:13

Decision Making

Mercy Hospital and Medical Center has utilized a decision making model called shared governance, which transfers clinical decision making from management to staff members who work directly with patients. This model encourages employees to build cons...

Decision Making Models
01:20

Decision Making Models

Managers sometimes use computer models to help them analyze their options under varying conditions and circumstances.

Planning
01:39

Planning

This clip explores the management function known as planning. The clip explains that it is important to establish clear goals and forecast trends and events in order to make good decisions. Nonetheless, the clip notes, planning is often neglected in...

Balance and Satisfaction
02:25

Balance and Satisfaction

This clip talks about the value of maintaining balance in ones' life, even while putting tremendous energy into running a small business. It also looks at the importance of being flexible and open to change.