Leadership Case Study: Ritz-Carlton Hotel
Horst Schulze, former president and chief operating officer of the Ritz-Carlton Hotel Company, is a classic example of a leader who came up through the ranks and knows how to connect with employees. During his tenure with the Ritz-Carlton, Schulze c...
In the Driver's Seat: Motivating Workers
Too much emphasis on material rewards produces a kind of jadedness. Many business leaders overestimate the importance of pay. Such nonmaterial rewards as clear feedback, shared authority in decisions related to the work environment and plant operati...
Elements of Leadership
Of all the factors that can bring an organization to life and turn an assemblage of individuals into a dynamic team, leadership has to be near the top of the list. But what exactly is leadership? Is it just some vague quality that emanates from with...
Employee Morale and the Auto Industry
During the 1960's and 70's, Japanese auto companies developed a new approach to managing their workers. They placed the workers on teams and gave them significantly more autonomy than ever before. This led to higher morale, which in turn led to bett...
Employee Involvement and Empowerment
As many companies increasingly recognize the value of employee involvement, the number of programs designed to encourage this involvement has steadily grown.
Management Revolution, The
While the five management functions continue to be as important as ever, sweeping changes in the business environment threaten many of the basic assumptions and practices that have characterized management over the years.
Family Violence: Implementing Intervention Strategies
If violence has its grips on a family or a community, prevention is no longer enough; it is time to intervene. Shelters that house abused women and children and support groups combined with individual therapy can be extremely helpful as we see in t...
What is Justice?: What is Justice?
From the day they are born, people's chances in life differ. Some inherit money, social status, and good health; others are given far less. Justice, for some, is about redistributing the benefits and burdens, and providing an equality of opportunity...