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Privatization of Healthcare, The
03:25

Privatization of Healthcare, The

Professor of Law and Medicine Alex Capron talks about ethical lapses that sometimes take place because of the increasingly bottom line orientation of modern hospitals.

Organizational Re-Design: Mercy Hospital and Medical Center
07:12

Organizational Re-Design: Mercy Hospital and Medical Center

To operate more efficiently in the increasingly competitive world of health care, Mercy Hospital and Medical Center instituted a massive organizational re-design called Care 2000. In Mercy's former design, the simplest tasks were parceled out to a m...

Organizational Design and Change
03:12

Organizational Design and Change

Like Hospitals everywhere, Mercy Hospital and Medical Center has had to deal with drastic changes in a business environment that has become increasingly competitive.

Conflict and Change Case Study: Mercy Hospital and Medical Center
08:35

Conflict and Change Case Study: Mercy Hospital and Medical Center

Employees at most hospitals deal with conflict either by suffering in silence and allowing the conflict to fester, or complaining to superiors and expecting them to solve the problem. Mercy Hospital and Medical Center has instituted a system called ...

Violence as a Health Risk
01:58

Violence as a Health Risk

Dr. Astrid Heger, Director of the Violence Intervention Program at L.A. County-USC Medical Center, talks about the scale of violence in the United States. Dr. Heger reports that violence is the leading single cause of trauma to women between the age...