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Emotions: What Makes Emotions Distinctive?
03:07

Emotions: What Makes Emotions Distinctive?

Emotions are unbidden, influenced by both our phylogeny (instinctual evolutionary history) and our ontogeny (the environment in which we matured). Emotions are triggered without our being able to have much influence over the process. Emotions have f...

Decision Making and Delegation Case Study: CNN
07:18

Decision Making and Delegation Case Study: CNN

In order to facilitate the free flow of information, CNN cultivates an open and collegial atmosphere. While the company needs clear lines of authority to make decisions about rapidly breaking news, CNN executives generally try to temper their formal...

Informal Organization, The
04:51

Informal Organization, The

If power in the formal organization is about position rather than people, power in the interpersonal networks that comprise what's been called "the informal organization" is all about people and the subtleties of human nature. In some cases, these i...

Influence, Power and Authority
03:53

Influence, Power and Authority

Authority is one form of power. Often called "legitimate" power, authority is a formal part of any organization. It is allocated to individuals according to their position in the organization. Because each individual can only do so much personally, ...

Influence, Power and Authority
01:29

Influence, Power and Authority

Power is the ability to influence the behavior of other people. Although it is often associated with dominance and aggression, power can also be used in very positive and productive ways. In some cases, it is based on formal position, but there are ...