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Job Descriptions
00:45

Job Descriptions

It's important that those seeking to fill a position are in clear agreement as to what the job is about. Job descriptions and specifications become the basis for determining which applicants best fit the needs of the organization.
Subject: interview
Transcript: DEFINE WHAT KIND OF A PERSON YOU NEED TO FILL THAT JOB BEFORE YOU INTERVIEW. SO WHEN YOU GET INTO THE INTERVIEW YOU'RE LOOKING FOR THE SKILLS THAT FIR THAT

Human Resources Case Study: Four Seasons Hotel
08:10

Human Resources Case Study: Four Seasons Hotel

As anyone connected with the Four Seasons Hotel operation will attest, there is nothing casual about the Four Seasons' employment process. It is thorough and in-depth. The goal is to find employees who not only have the technical skills to do the jo...
Subject: interview
Transcript: INCLINATION TO WANT TO HELP OTHER PEOPLE. IT'S SOMETHING WE FEEL WE JUST CAN'T TRAIN IF IT ISN'T THERE. NARRATOR: THE APPLICANT ELLIE PERRET IS INTERVIEWING IS

Individual and the Organization Case Study, The: Four Seasons Hotel, The
03:43

Individual and the Organization Case Study, The: Four Seasons Hotel, The

Making sure values are aligned is important for both organizations and prospective employees. The success of The Four Seasons Hotels depends in part on the service they provide to guests. With that in mind, hotel managers look for potential employee...
Subject: interview
Transcript: , THE FOUR SEASONS PUTS POTENTIAL EMPLOYEES THROUGH AN EXTENSIVE SERIES OF INTERVIEWS. AND THROUGHOUT THAT, OUR FOCUS IS WHAT KIND OF PERSON ARE WE

Breaking Through
28:40

Breaking Through

This lesson describes how buyer resistance shows up in almost all sales interviews. What are the common causes of buyer resistance? How do you
Subject: interview