Small Business Management Case Study: "Merry Maids"
This clip profiles a "Merry Maids" franchise in the home cleaning industry. The owner of the franchise does most of the staffing and controlling herself, although she relies on a Merry Maids software program for help with long-term planning.
Leadership and Motivation
This clip talks about the need for entrepreneurs to refine their leadership skills. This involves not only motivating and directing employees, but listening to their needs and instilling a sense of teamwork and shared commitment.
Leading
This clip looks at leading, the fourth of the five management functions. In some instances, the small business owner may find it difficult to play this role, because the same self-reliance that allows an entrepreneur to create a new venture sometime...
Managerial Skills and Functions
While there is a wide range of general skills required of nearly all managers, there are some differences in emphasis from one level of management to another, from supervisory or operating level managers up through senior, top level managers.
Managing a Small Business
This clip introduces the five major management functions: planning, organizing, staffing, leading, and controlling. It notes that the challenge for small business owners is to avoid what is sometimes called "entrepreneur's disease": the inability to...