03:49
Conflict Resolution Strategies
An increasing number of organizations are setting up formal systems to enable people to bring their conflicts into the open and to prevent tension from building beneath the surface. An open and direct approach which encourages communication between ...
07:55
Managing Organizational Conflict Case Study: CNN
The ongoing fact of life at CNN is that an enormous amount of news has to be gathered and prepared for broadcast quickly on a daily basis. Conflicts sometimes develop because of the tremendous pressure that can arise in that kind of environment. But...