In the late 19th and early 20th century, attitudes towards workers and how they could be motivated focused on what psychologist Abraham Maslow would later call lower level needs in his hierarchy of needs theory. Frederick Winslow Taylor, known as th...
The Four Seasons chain of luxury hotels has built its reputation above all on providing extraordinary service and personal attention to guests. In order to attract and motivate quality employees who can maintain the hotel's high standards, the Four ...
Morale in the workplace depends primarily on the working conditions that management creates. In most cases, the deciding factor is whether management treats employees as valued resources, and tries to provide meaningful, satisfying work, or instead ...
During the 1960's and 70's, Japanese auto companies developed a new approach to managing their workers. They placed the workers on teams and gave them significantly more autonomy than ever before. This led to higher morale, which in turn led to bett...
Companies like Solectron (which has been acquired by another company) often utilize a number of systems, including teamwork and frequent meetings between managers and employees, to encourage employees to contribute their best ideas. The goal is to f...
As many companies increasingly recognize the value of employee involvement, the number of programs designed to encourage this involvement has steadily grown.
Esprit has long been known as a company that enjoys high morale among its work force. It encourages creativity, provides ample benefits and generally demonstrates a caring attitude towards its employees. But the company has also boosted employee mo...
Patagonia is a manufacturer of outdoor clothing. While the climate at some firms evolves without much thought or conscious planning, Patagonia's climate has been carefully molded to help employees realize their potential. Typical of the value Patago...
Experiments on the effects of lighting at the Hawthorne Division of the Western Electric Company in Chicago in the 1920's led to startling and unexpected results concerning motivation. Researchers found that workers can be motivated by being cared a...
Although material rewards can motivate people, such rewards don't usually represent the strongest motivational force. Many companies have redesigned jobs to challenge their employees. A number of companies have also tapped new sources of employee mo...