The Controlling Function
The most brilliantly conceived strategic plan is only likely to be achieved if the organization has an effective controlling process that monitors performance and keeps the company on target.
Human Resources and Planning
The notion that an organization's human resources are vital assets that should be included in each aspect of strategic planning sounds logical and obvious. But, in reality, the idea of integrating human resources into the fabric of strategic plannin...
Quality Control Revolution, The
In recent decades, the concept of control, especially quality control, has been undergoing a revolution of sorts. To some extent this has been driven by innovative organizational and management techniques first utilized within Japanese industry. In ...
Peak Performance
The importance of orientation and training of new salespersons, and the responsibility of the sales manager to keep sales force motivated are explained.
Dealing With Unsatisfactory Job Performance
When an employee's job performance is sub-par, it is the manager's responsibility to inform the employee. Ideally, once the problem has been pointed out, the manager and the employee establish objectives for improvement, along with strategies that w...
Controlling
This clip talks about the final management function, known as controlling. This is the measurement/feedback process that enables managers to determine if the goals established during the planning process are being achieved.
In the Know
Learn why it is important to provide the prospective buyer with specific knowledge needed to make the best possible buying decision.
Compensation, Performance and Commitment
The changing nature of the workforce and the competitive business environment both influence the kinds of compensation plans companies offer their employees. Whatever compensation approach is used, the pay and benefits package generally reflects bot...
Motivational Strategies
Although material rewards can motivate people, such rewards don't usually represent the strongest motivational force. Many companies have redesigned jobs to challenge their employees. A number of companies have also tapped new sources of employee mo...