The Four Seasons chain of luxury hotels has built its reputation above all on providing extraordinary service and personal attention to guests. In order to attract and motivate quality employees who can maintain the hotel's high standards, the Four ...
Managers must be sensitive not only to the needs of those in power, but to colleagues, customers and the general public. In many cases, the interests of these various groups do not coincide, which can lead to ethical dilemmas for the manager. And wh...
We focus on those decisions, activities, and communication techniques that form selling strategies for new and old products.
One of the most essential traits for career success is initiative. But initiative alone is not enough. There also needs to be a willingness to learn and a clear set of goals with a definite plan of action.