Production and Operations Case Study: Rutherford Hill Winery
Rutherford Hill Winery is located in California's Napa Valley, one of the most prolific winegrowing regions in the world. Efficient production and operations at a winery like Rutherford Hill requires skillful management that includes: carefully anal...
Quality Control Revolution, The
In recent decades, the concept of control, especially quality control, has been undergoing a revolution of sorts. To some extent this has been driven by innovative organizational and management techniques first utilized within Japanese industry. In ...
Operational Efficiency Case Study: General Dynamics
General Dynamics' Convair Division produces weapons for the military. Under pressure to increase efficiency, the company instituted "just-in-time" production in 1990. In addition, Convair installed an automated warehouse system and began training wo...
Controlling Case Study: Santa Anita Racetrack
The enormous amount of money that passes through the Santa Anita racetrack each day makes an effective controlling system extremely important. The flow of money is in large part tied to wagering, but there are other aspects of the racetrack operatio...
The Medical Marketplace: Maintaining Quality Control
How does a profession as immense as the medical community maintain quality control? "We rat on our own," says David Goldstein. "We're dealing with people's lives." The Internet provides consumers with evaluative information about hospitals and curre...