Full Service
Personal selling is not one, but two processes -- making the sale and servicing the sale. The focus of this episode is how important quality customer service is and how it helps sales.
Subject: salesperson
One World
The impact of international business and the economic interdependency of nations on sales and selling is subject of this episode.
Subject: salesperson
Step by Step
Learn how to understand and use the two influences for buying -- "emotional" and "rational."
Subject: salesperson
On the Dotted Line
We discuss "closing the sale" as an outcome of a well-planned presentation while providing a number of guidelines for closing.
Subject: salesperson
Seller's World, A
Examines the opportunities and potential rewards of a career in personal selling, and compares the potential rewards, recognition, security, and opportunities for income and advancement available in personal selling to those in other major occupatio...
Subject: salesperson
Sales Talk
We examine communication styles bias - often a barrier to selling success. Communication style bias occurs when salespeople contact customers whose communication styles are different.
Subject: salesperson
Peak Performance
The importance of orientation and training of new salespersons, and the responsibility of the sales manager to keep sales force motivated are
Subject: salesperson
Personal Best
Management of self is a four dimensional process that involves management of time, territory, records and stress.
Subject: salesperson
Setting the Pace
We set forth the responsibilities of sales managers and the things they need to do for success.
Subject: salesperson
Show and Tell
The sales demonstration is a proven way to strengthen a consultative sales presentation. A well planned demonstration attracts the customer's attention, stimulates interest and creates desire for a product or service.
Subject: salesperson