Small Business Management Case Study: "Merry Maids"
This clip profiles a "Merry Maids" franchise in the home cleaning industry. The owner of the franchise does most of the staffing and controlling herself, although she relies on a Merry Maids software program for help with long-term planning.
Staffing
This clip looks at staffing, which begins with the recruitment of qualified candidates for each position, and also includes orientation, training, and regular evaluation.
Orientation, Training and Evaluation
This clip looks at the management of human resources from the point at which a new employee is hired. It covers orientation and training, as well as the need for performance evaluation. Finally, the clip makes some recommendations about how best to ...
Improving New Employee Orientation
Ideally, employee orientation not only provides a profile of what the company and its policies are all about, but a blueprint of expectations for new employees, as well as an indication of their importance to the organization.
Management's Five Basic Functions
It would be no exaggeration to say that society cannot function without organizations. And, equally important, organizations cannot function without those individuals, known as managers, whose job it is to direct the activity of others. In broad ter...
Case For New Employee Orientation, The
Finding good candidates to fill a vacant position is only the first step in developing a committed and productive employee. Staff development is actually an ongoing process that begins the first day a new employee walks in the door. Unfortunately, m...
Recruitment Options
In searching for a pool of qualified applicants from which to fill a position, companies use a number of different sources, from employment agencies to educational and local community organizations, to their own employee base.
Hiring Employees
This clip provides an overview of the hiring process, from resumes and job applications to interviews and reference checking.
Leadership and Motivation
This clip talks about the need for entrepreneurs to refine their leadership skills. This involves not only motivating and directing employees, but listening to their needs and instilling a sense of teamwork and shared commitment.
Managerial Skills and Functions
While there is a wide range of general skills required of nearly all managers, there are some differences in emphasis from one level of management to another, from supervisory or operating level managers up through senior, top level managers.