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The Controlling Function
02:01

The Controlling Function

The most brilliantly conceived strategic plan is only likely to be achieved if the organization has an effective controlling process that monitors performance and keeps the company on target.

Beneath the Surface
28:40

Beneath the Surface

The challenge of understanding what makes customers buy is the focus of this episode. What influences a buyer's decision?

In the Know
28:40

In the Know

Learn why it is important to provide the prospective buyer with specific knowledge needed to make the best possible buying decision.

In Position
28:40

In Position

We focus on those decisions, activities, and communication techniques that form selling strategies for new and old products.

Plan of Action
28:40

Plan of Action

This video explains the importance of pre-planning for a sales presentation and outlines the work involved prior to the actual meeting with the prospect.

Making Connections
28:40

Making Connections

Prospecting is the method by which salespeople can identify potential customers; a process which requires planning.

Market Research
01:48

Market Research

This clip explores the value of market research as an indicator of what potential customers--as opposed to just friends and family--think about a business idea.