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Creating a Positive Communications Climate
02:28

Creating a Positive Communications Climate

The importance of creating a communication climate based on openness, honesty and trust may seem obvious, but it is frequently overlooked.
Subject: trust
Transcript: AND HONEST COMMUNICATIONS CLIMATE GROWS OUT OF AN ENVIRONMENT THAT IS OPEN, FLEXIBLE, AND PERHAPS, MOST IMPORTANT, BASED ON TRUST. TRUST AND

Character, Trust and Leadership
02:48

Character, Trust and Leadership

important factors is the ability to inspire trust through consistent, steady adherence to core values and principles.
Subject: trust
Transcript: discipline And the virtues that go with strong character and self Understanding that make you a person who can be trusted. After all, the position of a leader

Values, Goals, and Employee Morale
04:38

Values, Goals, and Employee Morale

The values an organization stands for can exert a strong influence on morale. Unfortunately, many companies profess to value one type of behavior, but actually reward behavior that is very different and represents very different values.
Subject: trust
Transcript: SAY THEY WANT, BUT AREN'T NECESSARILY PREPARED TO EARN. AND THAT IS TRUST. THE METAPHOR I USE FOR TRUST IS THE EMOTIONAL BANK ACCOUNT. IT'S LIKE A