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In Human Terms: Case Manager Plays Key Role in Personalizing Healthcare Service

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Abstract
The demand for the health services the Venice Family Clinic provides is exploding. In order to retain the personal service for which they are known, patients see the same nurse each time they visit, one of three physicians, and interact with the same case manager who provides assistance beyond medical issues. The quality of care is compared favorably to that which a patient would receive in the private sector. Pride in the work they do is tempered by the fact that such a facility is needed at all.
Collection
Series
Allied Health, Health Care Services Administration, School and Community Health, Personal Health, The Human Condition
Duration
00:03:58 (HH:MM:SS)
Language:
English
Copyright Holder
Name INTELECOM Intelligent Telecommunications
RoleDistributor
Telephone800-576-2988 x122
Address150 E. Colorado Blvd. Ste. 300, Pasadena, CA 91105
Emailwharden@intelecom.org
Rights Declaration:
This video is protected by copyright. You are free to view it but not download or remix it. Please contact the depositing institution for further information about how you may use this video.
Basic LTI parameter
pid=njcore:18515
PID
njcore:18515