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Business Collection
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Increasing Operational Efficiency
02:46

Increasing Operational Efficiency

Whether they manufacture a physical product or provide a service, all companies have similar needs for efficiency in operations. This applies to scheduling, inventory, organizing employees, quality and productivity. More..

Increasing Productivity
04:13

Increasing Productivity

One way to increase productivity is by improving technology. Another is through long-term investment. Research and development, capital improvements, and workforce training can all be extremely expensive and may not pay ..

Individual and the Organization Case Study, The: Four Seasons Hotel, The
03:43

Individual and the Organization Case Study, The: Four Seasons Hotel, The

Making sure values are aligned is important for both organizations and prospective employees. The success of The Four Seasons Hotels depends in part on the service they provide to guests. With that in mind, hotel manager..

Influence, Power and Authority
03:53

Influence, Power and Authority

Authority is one form of power. Often called "legitimate" power, authority is a formal part of any organization. It is allocated to individuals according to their position in the organization. Because each individual can..

Influence, Power and Authority
01:29

Influence, Power and Authority

Power is the ability to influence the behavior of other people. Although it is often associated with dominance and aggression, power can also be used in very positive and productive ways. In some cases, it is based on fo..

Informal Communications Network, The
02:29

Informal Communications Network, The

The informal communications network plays a powerful role in any organization. Communication of this nature frequently takes place prior to the formal communication process and is often driven by personal relationships.

Informal Organization, The
04:51

Informal Organization, The

If power in the formal organization is about position rather than people, power in the interpersonal networks that comprise what's been called "the informal organization" is all about people and the subtleties of human n..

International Distribution
05:04

International Distribution

This clip covers international distribution, focusing on both the opportunities as well as some of the complexities inherent in doing business globally. The clip explains that one of the major concerns of most entreprene..

International Transportation Case Study:
05:05

International Transportation Case Study: "Held and Associates"

This clip profiles Held and Associates, a Kansas City-based, international transportation services company which guides business owners through the entire international distribution maze.

Inventory Control
28:39

Inventory Control

The importance of minimizing unsalable or surplus merchandise is the focus of this video. Inventory control is presented as a strategy for business management and marketing, not just recordkeeping.

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