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One World
28:40

One World

The impact of international business and the economic interdependency of nations on sales and selling is subject of this episode.

Operational Efficiency Case Study: General Dynamics
06:11

Operational Efficiency Case Study: General Dynamics

General Dynamics' Convair Division produces weapons for the military. Under pressure to increase efficiency, the company instituted "just-in-time" production in 1990. In addition, Convair installed an automated warehouse..

Organizational Culture Case Study: Patagonia
05:43

Organizational Culture Case Study: Patagonia

Patagonia is a manufacturer of outdoor clothing. While the climate at some firms evolves without much thought or conscious planning, Patagonia's climate has been carefully molded to help employees realize their potential..

Organizational Culture and Quality
03:21

Organizational Culture and Quality

In the 1980's, the issue of quality became so critical that an entire philosophy of management--known as total quality management, or "TQM,"--evolved. It was based on the notion that, ultimately, corporate success rests ..

Organizational Culture: Manager's Role, The
04:25

Organizational Culture: Manager's Role, The

A company's culture is much like the culture of a society. It is the sum total of that organization's behaviors, beliefs, and values. One outgrowth of a firm's culture is the environment or "climate" that exists within t..

Organizational Design and Change
03:12

Organizational Design and Change

Like Hospitals everywhere, Mercy Hospital and Medical Center has had to deal with drastic changes in a business environment that has become increasingly competitive.

Organizational Design and Diversification: Fluor Corporation, The
08:53

Organizational Design and Diversification: Fluor Corporation, The

To implement its diversification strategy, Fluor Daniel adopted a highly flexible, diversified network organizational design that aligned separate business units with a wide variety of engineering and construction market..

Organizational Re-Design: Mercy Hospital and Medical Center
07:12

Organizational Re-Design: Mercy Hospital and Medical Center

To operate more efficiently in the increasingly competitive world of health care, Mercy Hospital and Medical Center instituted a massive organizational re-design called Care 2000. In Mercy's former design, the simplest t..

Organizational Structure
03:50

Organizational Structure

Organizing, as the word suggests, is the phase of management that defines the structure of an organization. It lays out a set of parts and coordinates efforts to achieve goals developed in the planning phase. In practice..

Organizational Structure Case Study: Patagonia
07:52

Organizational Structure Case Study: Patagonia

At Patagonia, which produces high quality, outdoor clothing, the organizational structure originally was based on a steep hierarchy, with up to eight levels between the individual working in production and the CEO. In ti..

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