Conflict and Change Case Study: Mercy Hospital and Medical Center
Employees at most hospitals deal with conflict either by suffering in silence and allowing the conflict to fester, or complaining to superiors and expecting them to solve the problem. Mercy Hospital and Medical Center ha..
Contractual Remedies
When the obligations set forth in a contract are not met, several courses of action can be taken. This clip examines both the legal remedies, which usually involve money damages and equitable remedies, which usually find..
Controlling
This clip talks about the final management function, known as controlling. This is the measurement/feedback process that enables managers to determine if the goals established during the planning process are being achiev..
Controlling Case Study: Santa Anita Racetrack
The enormous amount of money that passes through the Santa Anita racetrack each day makes an effective controlling system extremely important. The flow of money is in large part tied to wagering, but there are other aspe..
Copyrights and Patents
This clip explains the importance of copyrights, trademarks and patents to protect original ideas, products, logos, phrases, names, symbols and the like.
Corporations
This clip examines the corporation as a form of legal organization. The major advantage of the corporation is that it insulates the business owner from liability. It also offers tax flexibility, and allows employees to p..
Creating a Positive Communications Climate
The importance of creating a communication climate based on openness, honesty and trust may seem obvious, but it is frequently overlooked.
Creating a Positive and Productive Work Environment
Virgin Airlines and Patagonia are two examples of companies whose leaders recognize the importance of creating a positive and productive work environment. At Virgin Airlines, founder Richard Branson emphasizes the tremen..
Credit
This clip argues that, since a company's ability to collect its accounts receivable has a direct impact on its cash flow, it's important to establish clear guidelines for payment before extending credit to customers. The..
Credit Policy
This clip looks at the importance of formulating a credit policy. Factors that play into such a policy include: what the competition is doing; whether to finance credit or only accept major credit cards; how to run credi..