CPI was established in 1980 for human service professionals to address the need for training in safe, respectful, noninvasive methods for managing disruptive and assaultive behavior in a way that is compatible with staff's duty to provide the best possible care.

http://www.crisisprevention.com

Crisis Prevention Institute

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Your Plan of Action: How ..

Demonstrates methods to prevent crises, to intervene safely if needed, and how to prevent future crisis situations when a worker must intervene alone.